Linux Yamaha closing

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PeterO's picture
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What a pitty I think you

What a pitty I think you spell it linex

Neil Terry's picture
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He's a computer geek,please

He's a computer geek,please forgive him!

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Joined: 2008/06/02
It is a pity to see a

It is a pity to see a business close down. However I USED to be a loyal Yamaha supporter, but about 7 or so years ago after receiving lousy service from them on a number of occasions I bought a Honda Blackbird. I was actually in the market for a FJ1300 and wanted to trade in my FJ1200. The last straw was walking in to the dealership and being unable to find a salesperson interested enough in me to help me. Instead I was left to my own devices and walked around the shop getting on and off the bikes while the "sales" staff sat in their desks and looked at me. I refuse to go and ask for assistance, their job is to come to me. I left and went to Honda Wing in Tygerberg and found an excellent Blackbird which gave me 5 years trouble free service.

Now I have a BMW, I can report that the service I receive from Donford is very good - no complaints.

I suspect I was not the only one who was peed off by Linex.

Benna's picture
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Have a bit of simpathy for Linex

Sad to hear about Linex.  I hear what you guys are saying about bad service and I agree in general.  However, having owned a motorcycle dealership myself for three years, let me tell you that life is tough out there.  Our industry was extremly hard hit by the downturn in the economy as many (or most) people still see motorcyles as a toy, luxury item.  When the economy gets tight, people cut down on toys and sales drop...  My own business (that was healthy and strong before 2008) clearly started showing a downward graph in turnover and sales of bikes, scooters, spares, tyres, accessories, workshop, etc.  Everything declined.  I luckily sold before we hit the "spot", where Linex is now.

So, sad to see a fellow motorcycle shop suffer and go down.  Have a bit of simpathy ...

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SeanHidden's picture
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Joined: 2008/11/21
Its true! I went past there

Its true! I went past there on my way home now Surprised

http://twitpic.com/17pwcd

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Joined: 2007/06/25
That is very sad news indeed,

That is very sad news indeed, will Droomers in Bellville be the only dealers then?

Picking up on Phast Phred's comment, we recently had a similar problem and were given a very poor response to the lack of workshop service. we will now be using a fellow (comes highly recommended)operating from a small workshop, expensive, but all the items on the service sheet will be done, in my book that is cheap. The sad part about this, the sales staff were excellent. We will not go back to that dealership again, Not every body was born under a mushroom.

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Joined: 2008/06/02
Re Cheesy and Benna, yes it

Re Cheesy and Benna, yes it is sad and I do have sympathy as I also run [with my co directors] a business. However,the one thing that I emphasise to the staff, even those that do not interface with the customers is that the customer is the most important part of our business, the customer may not always be right but he needs to be handled properly, promptly and with courtesy. Even if it is bad news that is coming it is better to be honest and upfront. Businesses that allow their staff to be slack are treading on dangerous ground.

I do however, have empathy for Linex and other businesses that have gone to the wall - in these times it is a fact we all face.

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